How to Set Up Online Event Registration (Step by Step)
A step-by-step guide to setting up online event registration: pages, ticket types, pricing, forms, payments, and going live.

Diana Mounter
Customer Success

How to Set Up Online Registration for an Event, Step by Step
Setting up online registration sounds technical, but the process is straightforward once you break it into steps. Whether you are running a conference, a workshop, or a member meeting, here is the order to do it in so you launch with confidence and do not have to redo anything.
If you are new to this, it helps to first understand what registration involves. Then work through these steps.
Step 1: Decide your ticket types and pricing
Start with the money side, because everything else builds on it. List your ticket types: general, VIP, member, student, virtual, whatever applies. Then set pricing and any rules: an early-bird rate that expires on a date, a member rate for your community, group pricing. Deciding this first means your form and page have a clear structure to follow.
Step 2: Build a branded registration page
Your registration page should look like your event, not a generic template. Add your logo, colors, and the key details: what the event is, when and where, and why someone should attend. A branded page builds trust, and trust converts. Avoid sending people to a marketplace listing under someone else's brand.
Step 3: Set up your form
Add the questions you actually need: name, email, company, session choices, dietary needs, anything specific to your event. Keep it short. If different attendee types need different questions, use conditional fields so people only see what applies to them. Every unnecessary field costs you sign-ups.
Step 4: Connect payments
If your event is paid, connect a secure payment method so attendees can pay on the page and get a receipt automatically. Look for payments secured by a trusted processor like Stripe, and decide whether you absorb the processing fee or pass it to attendees. The cleaner and more familiar the checkout, the fewer people drop off.
Step 5: Add your speakers and sponsors
Feature your lineup right on the page. Speaker names and bios give people a reason to register, and sponsor logos deliver the visibility sponsors are paying for. This is a small step that meaningfully lifts both registrations and sponsor value.
Step 6: Test the whole flow
Before you launch, run through registration yourself end to end, on both desktop and mobile. Register as each ticket type, make a test payment, and confirm the receipt and your records look right. Five minutes of testing prevents the most common launch-day problems.
Step 7: Go live and share the link
Publish the page and share the registration link everywhere your audience is: email, social, your website, partner channels. With the right tool you can build all of this and go live the same day, no developer and no long setup project.
Step 8: Track and adjust
Once registrations start, watch your analytics. See which channels drive sign-ups, where people drop off, and how each ticket type is selling, then adjust pricing or messaging while there is still time to act.
That is the whole process. Sunfish is built to make every step fast: branded pages, automatic pricing rules, custom forms, secure payments, speaker and sponsor showcase, and real-time analytics, live the same day. See it on a demo or check pricing.

Diana Mounter
Customer Success
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